With highly qualified personnel, Tempress provides service of value to your business throughout the lifecycle of your furnace to ensure safe, cost-effective and high-uptime operations. Tempress offers tailormade support services, whereby a single point of contact is very important.
For more information on our services, spare parts, retrofits please read the information below.
Spare parts and consumables.
Tempress is renowned for its long term support for its products. We are able to deliver spare parts and consumables for most of our furnaces delivered in the past. Please contact us with your request.
Remote & onsite technical support.
Tempress has an extensive, international support team that can assist you and maintain your installed base and your applications on site or via remote sessions. Most of our furnaces include remote support functionality that allow for quick response times, even at faraway locations.
Tempress engineers can come to your fab to audit your furnace park and advise you on required maintenance to maximize uptime and lifetime of your system(s). We will also advise you on upgrade/retrofit opportunities to enhance the functionality or performance of your furnaces.
Tempress offers preventive maintenance packages tailormade to your uptime requirements.
Retrofits & upgrades.
Based upon over fifty years of experience, Tempress can help you to maximize the lifetime of your system by offering retrofits, upgrades and system relocations. With our retrofit/upgrade policy, we make sure that your processes can run to the max for a very long time.
Tempress’ advanced knowledge of processes and applications is also available to our customers. Our process and application specialists can help you with troubleshooting, process improvements (e.g. throughput, process quality) and optimal use of your furnace.
To get the maximum benefit from your furnace and process, Tempress offers tailormade training programs, both class room and hands-on, ranging from end-user operational use and first line maintenance over troubleshooting to process optimization.
- Radeweg 31, 8171 MD, Vaassen